Terms and Conditions – 12 Baje Gaming Platform

Welcome to 12 baje. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 12 baje ("the Platform", "we", "us"). By accessing the 12 baje website, creating an account, making a deposit, or placing any bet, you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use the 12 baje platform. These Terms apply to all users of 12 baje, including visitors who browse the site without registering.

To register and play at 12 baje, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age.
• You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be an employee, contractor, or immediate family member of an employee of 12 baje or any of its affiliated companies.
• You must not be acting on behalf of another person when registering or placing bets.

12 baje reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposited funds will be returned to the original payment source.

To access the full features of 12 baje — including deposits, withdrawals, and gameplay — you must register an account. During registration, you are required to provide accurate, complete, and up-to-date personal information. Providing false information is a violation of these Terms and may result in account closure.

Each individual may hold only one account at 12 baje. If you already have an account and attempt to create a second one — for any reason, including to claim a welcome bonus again — both accounts may be suspended and any associated funds forfeited.

You are responsible for maintaining the confidentiality of your 12 baje account credentials, including your username and password. Do not share your login details with anyone. 12 baje will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

• Use a strong, unique password for your 12 baje account.
• Log out of your account when using a shared or public device.
• Contact 12 baje support immediately if you suspect unauthorised access to your account.
• Keep your registered email address and phone number up to date.

12 baje supports deposits and withdrawals via bKash, Nagad, Rocket, and standard bank transfer. All transactions are processed in Bangladeshi Taka (BDT). There are no currency conversion fees for players depositing in BDT.

Deposits: Deposits made via bKash and Nagad are typically credited to your 12 baje account instantly. In rare cases, processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, please contact 12 baje support with your transaction reference number.

Withdrawals: Withdrawal requests are processed within 24 hours on business days. Withdrawals are sent to the same payment method used for the most recent deposit. The minimum withdrawal amount is ৳500. There is no maximum withdrawal limit for verified accounts, though large withdrawals may be subject to additional verification.

• Deposits must be made from a payment account registered in your own name.
• 12 baje does not accept deposits from third-party accounts.
• Withdrawals will only be processed to accounts that match the name on your 12 baje account.
• 12 baje reserves the right to delay or decline a withdrawal if fraud is suspected.

12 baje offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each promotion. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms shall take precedence.

General bonus rules that apply to all 12 baje promotions unless otherwise stated:

• Bonuses are available to one account per household, per IP address, and per device.
• Welcome bonuses are available to new players only and may be claimed once per player.
• Wagering requirements must be met within the time limit specified for each bonus. Unused bonus funds expire after this period.
• 12 baje reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses may not be transferred between accounts or exchanged for cash before wagering requirements are met.
• If a player withdraws funds before meeting the wagering requirement, the bonus and any associated winnings will be forfeited.

All games available at 12 baje use a certified Random Number Generator (RNG) to determine outcomes. This ensures that every spin, draw, or round is completely independent and unpredictable. No player, employee, or third party can influence the outcome of any game at 12 baje.

Each game at 12 baje has its own set of rules, which are accessible within the game interface. Players are responsible for understanding the rules of any game before placing a bet. 12 baje is not responsible for losses resulting from a player's misunderstanding of game rules.

• Bets placed and confirmed cannot be cancelled or reversed.
• In the event of a technical error during a game round, the round will be declared void and all bets returned to the player's account.
• If a game displays an incorrect payout due to a software error, 12 baje reserves the right to correct the error and adjust the payout accordingly.
• Players must not use any software, tool, or strategy designed to gain an unfair advantage over the platform or other players.

The following activities are strictly prohibited at 12 baje. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may result in legal action:

• Fraud: Any attempt to defraud 12 baje or other players, including but not limited to chargebacks, false claims, or misrepresentation of identity.
• Multiple Accounts: Creating more than one account to exploit bonuses or circumvent account restrictions.
• Collusion: Coordinating with other players to gain an unfair advantage in any game.
• Automated Play: Using bots, scripts, or any automated software to play games or interact with the platform.
• Exploitation of Errors: Deliberately exploiting software bugs, glitches, or pricing errors to gain an unfair advantage.
• Money Laundering: Using 12 baje to launder money or conduct any other illegal financial activity.
• Underage Play: Attempting to register or play while under the age of 18.
• Abusive Behaviour: Threatening, harassing, or abusing 12 baje staff or other players in any communication channel.

12 baje is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm. We provide a range of tools to help players stay in control of their gaming activity.

Players can access the following responsible gaming tools directly from their 12 baje account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session Time Reminders: Receive notifications after extended play sessions.
• Take a Break: Temporarily suspend your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently exclude yourself from the 12 baje platform.

If you feel that your gaming is becoming a problem, we strongly encourage you to use these tools and to seek support. Our customer support team is available 24/7 and can assist you in setting up any of these tools.

12 baje reserves the right to suspend or close any player account at any time, with or without prior notice, if we have reasonable grounds to believe that:

• The player has violated any provision of these Terms.
• The player has provided false or misleading information during registration or verification.
• The player's account has been involved in fraudulent, illegal, or suspicious activity.
• The player has engaged in prohibited conduct as described in Section 7.
• Account closure is required to comply with a legal obligation or regulatory requirement.

If your account is suspended, you will be notified by email. If the suspension is found to be in error following investigation, your account will be reinstated and any withheld funds returned. If the suspension is upheld, any funds remaining in your account after deduction of bonuses and any amounts subject to investigation will be returned to your verified payment method.

Players may also request voluntary account closure at any time by contacting 12 baje support. Upon closure, any real-money balance will be returned to your verified payment method within 5 business days.

All content on the 12 baje platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the intellectual property of 12 baje or its licensors and is protected by applicable copyright and trademark laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any content on the 12 baje platform without prior written permission from 12 baje. Unauthorised use of 12 baje intellectual property may result in legal action.

• The 12 baje name and logo are registered trademarks and may not be used without permission.
• Game content is licensed from third-party providers and is subject to their respective intellectual property rights.
• You are granted a limited, non-exclusive, non-transferable licence to access and use the 12 baje platform for personal, non-commercial purposes only.

To the fullest extent permitted by applicable law, 12 baje shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to:

• Loss of funds resulting from gaming activity.
• Technical errors, service interruptions, or platform downtime.
• Unauthorised access to your account resulting from your failure to secure your credentials.
• Decisions made based on information displayed on the platform that contains errors.

12 baje makes no warranty that the platform will be available at all times or that it will be free from errors or interruptions. We will make reasonable efforts to maintain platform availability and to resolve technical issues promptly, but we cannot guarantee uninterrupted service.

12 baje reserves the right to update or modify these Terms at any time. When we make significant changes, we will notify registered players via email or through an in-platform notification at least 7 days before the changes take effect, where practicable.

Minor changes — such as corrections to typographical errors or clarifications that do not materially affect player rights — may be made without prior notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the 12 baje platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure by contacting our support team.

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please do not hesitate to contact the 12 baje support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly within your 12 baje account after login.
• Response Time: We aim to respond to all email enquiries within 24 hours.

For issues related to responsible gaming, account self-exclusion, or deposit limits, please visit our Responsible Gaming page or contact support directly. We take all player welfare enquiries seriously and will respond promptly.