At 12 baje, we believe gaming should always be fun — never stressful, never harmful. Our responsible gaming programme gives every player in Bangladesh the tools, knowledge, and support they need to stay in control and enjoy the platform the right way.
Responsible gaming means playing for entertainment — not as a way to make money or escape problems. At 12 baje, we are committed to making sure every player on our platform has a positive, controlled experience. We know that for most people, gaming on 12 baje is just a fun way to spend some time. But we also know that for a small number of players, it can become a problem — and we take that seriously.
That is why 12 baje has built a full suite of responsible gaming tools directly into the platform. You can set deposit limits, loss limits, session time reminders, and even self-exclude from the platform entirely if you feel you need a break. These tools are free, easy to use, and available to every registered player at any time.
We also train our support team to recognise signs of problem gambling and to respond with care and without judgement. If you ever feel that your gaming is getting out of hand, please reach out to us — we are here to help, not to judge.
Set a maximum time per session so you never lose track of how long you have been playing.
Cap how much you can deposit daily, weekly, or monthly to keep your spending in check.
Define the maximum amount you are comfortable losing before the platform pauses your activity.
Take a break from 1 week up to permanent exclusion — your account will be locked immediately.
Every responsible gaming tool on 12 baje is built into your account — no extra apps, no waiting. Here is what you have access to right now.
You decide how much money goes into your 12 baje account. Set a daily, weekly, or monthly deposit cap directly from your account settings. Once the limit is reached, no further deposits are accepted until the period resets. Increasing a limit takes 24 hours to take effect — decreasing it is instant.
Financial ControlIt is easy to lose track of time when you are enjoying a game on 12 baje. Our session time reminder sends you a notification after a set period — 30 minutes, 1 hour, or whatever you choose. You can then decide whether to continue or log out. It is a simple nudge that makes a real difference.
Time AwarenessA loss limit lets you define the maximum amount you are willing to lose in a given period. When your losses reach that threshold, 12 baje will automatically restrict further play for the rest of that period. This tool is especially useful for players who want to enjoy the games without the risk of overspending.
Loss ProtectionSometimes you just need a short break without fully closing your account. A cooling-off period on 12 baje lets you pause your account for 24 hours, 48 hours, 7 days, or 30 days. During this time, you cannot log in or place any bets. Your account and balance remain safe and intact.
Short BreakIf you feel that gaming has become a problem, 12 baje's self-exclusion tool allows you to block access to your account for a minimum of 6 months, up to a permanent ban. During self-exclusion, your account is locked, all marketing communications are stopped, and you cannot create a new account on the platform.
Full ExclusionOur support team is available around the clock via live chat and email. If you are worried about your gaming habits — or about someone else's — you can reach out at any time. Our team is trained to handle these conversations with care, confidentiality, and without judgement.
Always AvailableProblem gambling can affect anyone, regardless of age, income, or background. The earlier you recognise the signs, the easier it is to get back in control. Here are some common warning signs to watch out for — in yourself or in someone you know.
Most players on 12 baje enjoy the platform without any issues. These simple habits can help you keep it that way.
Answer these questions honestly. There are no right or wrong answers — this is just a tool to help you reflect on your gaming habits.
Setting up your responsible gaming preferences on 12 baje takes less than two minutes. Here is how.
Visit 12-baje.net and log in with your registered email and password. If you do not have an account yet, register for free — it only takes a minute.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu. This is where all your responsible gaming tools are located.
Inside Account Settings, find the "Responsible Gaming" section. Here you will see all available tools: deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion.
Choose the tools you want to activate and enter your preferred limits or durations. All changes are saved instantly. Limit reductions take effect immediately; increases require a 24-hour cooling period for your protection.
We recommend reviewing your responsible gaming settings every month. As your circumstances change, your limits may need adjusting. Our support team can also help you review and update your settings at any time.
12 baje is strictly an adult platform. You must be at least 18 years old to register and play. We take underage access extremely seriously and have multiple layers of age verification in place to prevent it.
At registration, all players must confirm they are 18 or over. We then conduct document-based KYC verification — requiring a valid national ID, passport, or driving licence — before any withdrawals are processed. Accounts that cannot be verified as belonging to an adult are suspended immediately.
If you are a parent or guardian and believe your child has accessed 12 baje, please contact us immediately at [email protected]. We will close the account, delete all data, and return any deposited funds without delay.
National ID, passport, or driving licence required before first withdrawal.
A verified Bangladeshi mobile number is required to complete registration on 12 baje.
Our team monitors accounts for signs of underage access and acts immediately on any suspicion.
Any account flagged for underage access is suspended immediately pending full investigation.